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2011 Quality Indicators - Summary Report
The Summary Report provides information about the RTO and a snapshot
of results for the scales measured by the Learner Questionnaire
(LQ) and Employer Questionnaire (EQ).

For each scale, the Summary Report presents information about the:
count of responses used to calculate the scale score;
average scale score; and
variation in scale scores.

Scores are reported on the response scale of 0 to 100, where 0 means
strongly disagree and 100 means strongly agree.

Results are provided for learners and/or employers depending on
the data entered into SMART (Survey Management, Analysis and Reporting Tool) program.

This Summary Report can be used to analyse the number, average and
variation of the survey responses. Comparisons can be made across
scales, to previous reports, or between learners and employers.
Summary statistics
Scale |
Learners |
Employers |
| Response count |
Average score |
Average variation |
Response count |
Average score |
Average variation |
Trainer Quality
|
1315 |
87.6 |
15.6 |
28 |
82.9 |
15.6 |
| Effective Assessment |
1314 |
85.4 |
16.1 |
28 |
86.1 |
14.2 |
| Clear Expectations |
1314 |
84.7 |
16.4 |
|
|
|
| Learning Stimulation |
1313 |
82.9 |
17.1 |
|
|
|
| Training Relevance |
1315 |
84.2 |
16.8 |
28 |
89.9 |
12.0 |
| Competency Development |
1314 |
83.3 |
15.9 |
28 |
83.6 |
15.0 |
| Training Resources |
1315 |
85.5 |
16.4 |
28 |
85.3 |
16.6 |
| Effective Support |
1315 |
85.1 |
16.3 |
28 |
85.7 |
15.1 |
| Active Learning |
1314 |
80.5 |
16.2 |
|
|
|
| Overall Satisfaction |
1315 |
87.6 |
16.1 |
28 |
83.3 |
13.2 |
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