Compliance
AQTF Quality Indicators

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2012 Quality Indicators - Summary Report
The Summary Report provides information about the RTO and a snapshot of results for the scales measured by the Learner Questionnaire (LQ) and Employer Questionnaire (EQ).

For each scale, the Summary Report presents information about the:
 • count of responses used to calculate the scale score;
 • average scale score; and
 • variation in scale scores.

Scores are reported on the response scale of 0 to 100, where 0 means ‘strongly disagree’ and 100 means ‘strongly agree’.

Results are provided for learners and/or employers depending on the data entered into SMART (Survey Management, Analysis and Reporting Tool) program.

This Summary Report can be used to analyse the number, average and variation of the survey responses. Comparisons can be made across scales, to previous reports, or between learners and employers.

Summary statistics
These indicators are based on a survey of 1793 students and 61 employers. This sample represents 33% of students of this organisation's training delivery in the 2012 calendar year.

The students and employers surveyed for thses indicators were selected by this organisation in accordance with national guidelines.


Scale
Learners Employers
Response count Average score Average variation Response count Average score Average variation
Trainer Quality
1793 88.0 15.2 61 81.4 16.8
Effective Assessment 1792 85.3 15.8 61 81.9 16.0
Clear Expectations 1792 84.7 16.1      
Learning Stimulation 1791 82.9 16.7      
Training Relevance 1793 84.2 16.5 61 84.9 14.9
Competency Development 1791 83.3 15.5 61 80.5 16.5
Training Resources 1793 85.4 16.2 61 82.2 16.9
Effective Support 1793 85.2 16.1 59 80.8 16.5
Active Learning 1792 80.0 16.1      
Overall Satisfaction 1793 87.8 15.9 61 81.4 15.7