Compliance
AQTF Quality Indicators

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2013 Quality Indicators - Summary Report
The Summary Report provides information about the RTO and a snapshot of results for the scales measured by the Learner Questionnaire (LQ) and Employer Questionnaire (EQ).

For each scale, the Summary Report presents information about the:
 • count of responses used to calculate the scale score;
 • average scale score; and
 • variation in scale scores.

Scores are reported on the response scale of 0 to 100, where 0 means ‘strongly disagree’ and 100 means ‘strongly agree’.

Results are provided for learners and/or employers depending on the data entered into SMART (Survey Management, Analysis and Reporting Tool) program.

This Summary Report can be used to analyse the number, average and variation of the survey responses. Comparisons can be made across scales, to previous reports, or between learners and employers.

Summary statistics
These indicators are based on a survey of 730 students and 27 employers. This sample represents 10% of students of this organisation's training delivery in the 2013 calendar year.

The students and employers surveyed for these indicators were selected by this organisation in accordance with national guidelines.


Scale
Learners Employers
Response count Average score Average variation Response count Average score Average variation
Trainer Quality
724 88.9 13.8 26 79.9 15.1
Effective Assessment 722 85.6 15.2 26 76.3 13.5
Clear Expectations 726 85.0 15.3      
Learning Stimulation 726 83.0 16.0      
Training Relevance 725 84.6 15.7 25 76.9 13.2
Competency Development 725 83.7 14.7 22 76.4 13.0
Training Resources 725 85.7 15.2 26 77.4 14.9
Effective Support 726 86.0 14.8 24 78.7 13.2
Active Learning 725 80.7 16.0      
Overall Satisfaction 726 89.1 14.8 27 82.7 16.1